Serta iComfortECO foam mattress review: The best firm mattress we've tested (2024)

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Before the bed-in-a-box industry took off in the 2010s, there were three major mattress brands: Serta, Simmons, and Sealy. They've since merged (Serta with Simmons, Sealy with Tempur-Pedic) and still produce some of the best mattresses with modern materials.

The Serta iComfortECO Foam Mattress gets its name for including eco-friendly materials, though it isn't organic. The memory foam design is available in firm, medium, and plush firmness optionss and three design levels. I tested the firm standard model, which costs more than the medium and less than the plush. It comes with Serta's in-home delivery and 120-night risk-free return policy, both impressive for the bed's price point. It is a great option for couples, cold sleepers, and back and stomach sleepers. Below are the details of my experience.

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Design and specs

Serta iComfortECO foam mattress review: The best firm mattress we've tested (1)

Serta iComfortECO Foam Mattress (Queen)

The Serta iComfortECO has the best edge support of any mattress we’ve tested, making it easier to get into and out of bed and giving couples edge-to-edge comfort.

What we like

  • Firm is ideal for back and stomach sleepers
  • Outstanding edge support
  • Good motion isolation
  • Assembled in the USA
  • Our tester slept incredibly well

What we don’t like

  • Doesn’t dissipate heat well
  • Doesn’t cradle the body as much as I would have liked

Serta iComfortECO foam mattress review: The best firm mattress we've tested (2)

The Serta iComfortECO Mattress is available in three styles: Standard, Enhanced, and Ultimate and three firmness levels. I tested the Standard, which is its base model design and consists of a cool cover made of Repreve fabric, an eco-friendly material used in various textiles. The foam layers from top to bottom are

  • Terra Fusion memory foam, which meets USDA BioPreferred certification, is 28% plant-based (soy) polyol and offers motion isolation and pressure relief
  • Gel memory foam for cooling
  • Latex foam, which is 20% natural latex and aids with support and breathability
  • Support foam to keep your spine aligned
  • Foam core for durability and edge support
  • Support base made of recycled fiber and provides added durability

The Enhanced features additional layers, adding to the thickness. It's 14 inches thick, while the Standard is 12.5 inches. The Enhanced has additional comfort and support foam layers. The Ultimate is the priciest option; it's 15 inches thick with an additional memory foam layer for pressure point relief.

Our review of the Serta iComfortECO Mattress

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Setup

These days, most mattresses you buy online arrive at your door compressed in a box, and you're left to schlep the heavy box to your room and set up the bed yourself. That's not the case with the Serta iComfortECO, as the in-home setup is included in the bed's cost.

Serta contracts with a local delivery company to coordinate a delivery time with you. The delivery company typically offers a four-hour window of when the mattress might arrive. The crew nailed the delivery time and were in and out in under 10 minutes. The iComfortECO comes fully expanded, though it had a mild "new bed smell" that dissipated by bedtime.

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Comfort

Serta iComfortECO foam mattress review: The best firm mattress we've tested (3)

The iComfortECO has three firmness options: Firm, Medium, and Plush, of which I tested the Firm. Of note, not all firmnesses are available in all three styles.

I'm a side sleeper and a little bigger than your average person. Like most side sleepers, I generally prefer a softer mattress. In the past, I've avoided testing firm mattresses, but I do it to serve readers who are looking for a firm mattress. Well, I was blown away by how comfortable the Serta was.

The Firm was among the firmest mattresses I've ever tested. On a scale of 1 to 10, with 10 being the firmest, I'd put it at an 8. Yet, when lying on my side, my spine stayed aligned thanks to the foam sinking just enough in my heavier areas. This also helped relieve pressure, so I didn't wake up with aches or pains.

I track my sleep quality using a Garmin Forerunner 945 smartwatch. My average sleep score over the years is about 63, with 100 being the best. While sleeping on the iComfortECO, I had several nights in a row over 70 and even a couple in the 80s. I never thought that was possible for me, especially as a side sleeper on a firm mattress.

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Heat dissipation

To test how cool mattresses stay, I use an infrared laser thermometer to take surface temperature readings before lying down at night and right after getting up in the morning. Then, I take another reading two minutes later to assess the heat dissipation.

The iComfortECO did poorly in both measurements. The bed seemed to trap heat. I'm a hot sleeper, and I awoke a few nights sweating. The bed also didn't dissipate heat well. The temperature only dropped about 10 degrees Fahrenheit within two minutes of getting up. By contrast, the median of the picks in our best cooling mattress guide is a 14-degree drop. This mattress will better suit cold sleepers.

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Edge support

When a mattress has good edge support, you feel more supported as you lie and sit on the side. It gives you more sleeping area if your partner tries to take over your side.

To test edge support, I sit on the bed and measure how much the side sinks. I also lie on the very edge and slowly roll off to see how far I can go before I fall. If my body reaches a 45-degree angle to the bed, then the mattress has good edge support.

The Serta iComfortECO Mattress has the best edge support of any mattress I've tested. I was also able to roll quite far before falling off. When sitting on the edge, it only sank about 2.5 inches. The average is 3.5 inches.

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Motion isolation

Serta iComfortECO foam mattress review: The best firm mattress we've tested (4)

A mattress with good motion isolation will keep you from being disturbed as your partner shifts at night.

I drop a bowling ball onto the bed to test motion transfer and measure the intensity of the vibrations on the other side of the bed. I also place a soda can upright one foot from the impact point. If the can remains upright, the motion isolation is excellent. The Serta passed this test, and it registered below-average vibrations. This mattress has impressive motion isolation, making it a smart choice for couples.

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Trial period and warranty

Serta offers a lengthy 120-night trial period, and if you don't like the mattress, you get a full refund.

The warranty is 10 years and covers ¾-inch sagging or body impressions or normal wear on the cover. However, you must use a proper foundation with the iComfortECO. If your bed qualifies under the warranty, Serta will repair or replace it, but you'll be responsible for the shipping costs. Read the details of Serta's 10-year warranty.

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Cons to consider

The Serta iComfortECO Foam Mattress trapped heat, and it didn't cool down quickly when I got up from it. This might be a pro for cold sleepers, but I slept hot and awoke sweating a few nights. For more details, see the heat dissipation section above.

Unlike most memory foam mattresses, the Serta iComfortECO didn't cradle my body and relieve pressure as much as I would have liked. This may well be because I tested the firm version.

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What are your alternatives?

Serta iComfortECO foam mattress review: The best firm mattress we've tested (5)

The main negatives of the Serta iComfortECO are it doesn't dissipate heat well or cradle the body as one may expect from traditional foam mattresses. If these features are important to you, then the Tempur-Pedic Cloud Mattress may be your better option. It did the best job of cradling my body and relieving pressure of any mattress I've tested. It also stays cool. I slept really well on it, no matter what position I was in. However, it costs about $300 more than the Serta and has poor edge support. Read our full Tempur-Pedic Cloud Mattress review.

While I have not tested the other mattresses in the line, the iComfortECO is offered in medium and plush options, which may cradle your body better. The Ultimate and Enhanced models may also add extra comfort. Or, choose a hybrid mattress from the line. The iComfortECO Smooth Hybrid replaces the durable foam core with individually wrapped pocket coils with zoned support for pressure relief where you need it most. The Quilted Hybrid adds a quilted foam top layer with an optional plush pillow top.

For more recommendations, check out our guide to the best mattresses.

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The bottom line

Serta iComfortECO foam mattress review: The best firm mattress we've tested (6)

The Serta iComfortECO is the best firm mattress I've ever tested. While offering impressive support to the very edges, it provided just enough pressure point relief to keep me comfortable, even while sleeping on my side. The motion isolation and edge support make it ideal for couples, and while it traps heat, this could benefit the cold sleepers out there. Overall, this is an outstanding bed, especially at this price point.

James Brains

Senior Reporter, Business Insider Reviews

James is a Senior Reporter for Business Insider Reviews, specializing in sleep, HVAC, and kitchen appliances.He has tested more than 90 mattresses from startups like Casper and legacy brands like Tempur-Pedic, using his background in experimental psychology to develop objective tests and evaluate comfort, support, motion transfer, and more. He authors our guide to the best mattresses.In addition to being Business Insider Reviews' mattress expert, James has extensively covered air fryers, bidets, air conditioners, air purifiers, and anything you put on your mattress, including weighted blankets and pillows.He's a multifaceted writer who has covered everything from health and fitness to consumer technology. His mission is to help people get the most value for their money by guiding them in making informed buying decisions.James lives in Lansing, Michigan, with his wife, two kids, and a rambunctious rat terrier.When James isn't testing products and writing for Business Insider, he runs a popular local Facebook group, Lansing Foodies;hosts a local news segment called Foodie Friday;and puts on the Olive Burger Festival.See below for some of his work:

  • The 13 best mattresses of 2024, tested and reviewed
  • Travel guru Rick Steves never checks a bag. Here are the 25 things he always packs in his carry-on.
  • I toured 8 distilleries on the Kentucky Bourbon Trail – here are the 16 best whiskeys I tried and where to buy them
  • The 6 best air fryers of 2024, tested by our expert
  • The 6 best air conditioners for keeping your house cool this summer
  • How bidets changed my life, for better and for worse

Contact info: jbrains@businessinsider.comLearn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test kitchen products.

You can purchase logo and accolade licensing to this story here.

Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at reviews@businessinsider.com.

Serta iComfortECO foam mattress review: The best firm mattress we've tested (2024)

FAQs

How long do Serta IComfort mattresses last? ›

Mattresses, including Serta ones, typically have a lifespan of 7 to 10 years. After this point, the materials start to break down, leading to reduced support, comfort, and hygiene. If your mattress is older than a decade, it's time to consider a replacement.

What is the highest quality foam mattress? ›

Our top pick is the Tempur-Pedic Cloud Mattress; it contours to your body no matter your position, dissipates heat well, and offers outstanding motion isolation. We suggest the Zinus Green Tea Cooling Gel Memory Foam Mattress as a budget option.

Why are people no longer buying memory foam? ›

Retention of Heat

One of the most common complaints about memory foam mattresses is that they trap heat and become uncomfortably warm. Memory foam, particularly traditional memory foam, can become quite warm due to its design to respond to body heat and the density of the material.

Can you flip an iComfort mattress? ›

Due to modern advancements in mattress technology, manufacturing processes, and the materials used, the majority of mattresses made are designed to have a designated top side that features a number of different foam comfort layers, which makes flipping unnecessary and counterproductive to personal comfort.

Do I need to rotate my Serta iComfort mattress? ›

We suggest that all mattresses be rotated every 6-9 months for an even break-in. If you decide to rotate your mattress, it is up to you, to determine how frequently you would like the product turned.

What mattress is recommended by doctors? ›

The Saatva Classic is our pick for the best orthopedic mattress. Available in a choice of heights and firmness levels, the Saatva Classic supports the body with coil-on-coil construction and pressure-relieving foam.

How many inches thick should a foam mattress be? ›

A mattress that is 10 to 12 inches thick is usually sufficient. However, your sleeping position and the mattress materials may also influence the ideal thickness. Sleepers Over 230 Pounds: Because they sink in more deeply, sleepers over 230 pounds generally favor a mattress at least 12 to 14 inches thick.

Which is better, Sealy or Serta? ›

Budget: Sealy might be a better choice if you're on a tighter budget. Sleeping style: Serta's cooling features could be ideal for hot sleepers, while Sealy's focus on support might suit those with back pain. Comfort level: Both brands offer various firmness options, so try them out to see which feels best for you.

What's the number one selling mattress in America? ›

While the bed-in-the-box mattress seems to be the hottest mattress trend right now, according to a new survey from J.D. Power, the old-school Tempur-Pedic actually reigns supreme — at least if you consider how much people end up loving their mattress purchase.

What are the top rated mattresses by consumers? ›

More
  • Best Overall: The DreamCloud » ...
  • Best Hybrid Mattress: Bear Elite Hybrid » ...
  • Best Mattress for Back Pain: The WinkBed » ...
  • Best Memory Foam Mattress: Bear Original » ...
  • Best Mattress for Side Sleepers: Saatva Loom and Leaf » ...
  • Best Organic: Birch Natural » ...
  • Best Mattress in a Box: Nectar Premier Memory Foam »

Why do people hate memory foam? ›

They can make you feel “stuck.” Some people like the contouring a memory foam mattress provides, but others dislike the sensation of being “in” the mattress rather than on top of it.

Why should you not use a memory foam mattress? ›

Although memory foam is generally considered safe, it may pose a problem for certain people, such as those who suffer from allergies, asthma, or other respiratory conditions. Memory foam may also bother you if you are very sensitive to smells.

Why is memory foam bad for your back? ›

Low-quality memory foam can wear out quickly over time, losing its shape and support, which can lead to back discomfort.

Can a good mattress last 20 years? ›

It's possible a mattress can last 20 years if it's been well cared for. Keep in mind though, mattresses need regular replacement as they often break down due to wear and tear, some of which might be as noticeable.

What mattress has the longest lifespan? ›

Latex mattresses tend to last the longest, followed by beds made using high-density memory foams or polyfoams. Lower-density foam beds wear out a bit quicker, as do hybrid models.

How do you know when to replace a mattress? ›

Below are six signs you should look for if your sleep is not as satisfying as it once was.
  1. Waking Up Sore. When you wake up each day feeling new aches and pains, you probably need a new mattress. ...
  2. Visible Signs of Wear. ...
  3. Your Allergies or Asthma Is Worse. ...
  4. It's Over 8 Years Old. ...
  5. You're Getting Hot. ...
  6. Trouble Sleeping.
Aug 17, 2021

Does Serta IComfort have a warranty? ›

True Innovations seating products warrants its products will be free from defects in materials and workmanship (normal wear and tear excepted), for 10 years from the date of purchase, except as provided below.

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